Customer Service - Order Issues and Product Related QuestionsUpdated 5 months ago

We would love to help answer your questions. We do our best to answer most emails within 24 hours, excluding weekends. Your patience is appreciated as we are still a small business with just a handful of employees. 

All customer service, order or shipping related issues please reach us at [email protected] Please add our email address to your contacts so that our reply goes to your inbox and isn't directed to your spam folder. If you haven't heard from us in more than 48 hours, our reply could be rejected by your email provider. You can also contact us through Facebook direct message, the Help Center contact form, or live chat during business hours. 

During business hours of 9:00am - 4:30pm Pacific, you can also reach us through live chat on our website. In addition, you can reach us through the contact form here in the help center. We do not have phone support at this time because we are a small team. We appreciate your understanding.