Customer Service - Order Issues and Product Related QuestionsUpdated 23 days ago

We would love to help answer your questions. We do our best to answer most emails within 24 hours, excluding weekends. Your patience is appreciated as we are still a small business with just a handful of employees. 

For any customer service, order, or shipping-related inquiries, please contact us at [email protected]. To ensure you receive our response, add our email to your contacts so it doesn’t end up in your spam folder. If you haven’t heard from us within 48 hours, our reply may have been rejected by your email provider. You can also reach us through Facebook direct message, the Help Center contact form, or live chat during business hours.

Our live chat is available Monday–Friday from 9:00 AM to 5:30 PM Eastern on our website. You can also submit inquiries through the Help Center contact form.

At this time, we do not offer phone support as we are a small team. We appreciate your understanding.