Can I return multiple orders together in one package?Updated a month ago
Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and digital gift cards can only be issued in our system when the corresponding label for that order has been scanned by the Post office.
Combining multiple orders with separate return labels into a single package may cause delays in processing your return, or result in your return package being sent back to you. It also may result in only receiving one refund automatically and delay your additional refunds. Please contact us immediately if this occurs.
To avoid any issues, please complete a request for each order and mail them back separately. Contact us at [email protected] if you need assistance.
Combining multiple orders with separate return labels into a single package may cause delays in processing your return, or result in your return package being sent back to you. It also may result in only receiving one refund automatically and delay your additional refunds. Please contact us immediately if this occurs.
To avoid any issues, please complete a request for each order and mail them back separately. Contact us at [email protected] if you need assistance.