WHAT IS YOUR POLICY FOR RETURNS & EXCHANGES?. This is for US orders, International orders are not eligible for return/exchange, please read our return policy here. For US orders, we offer free exchanges and free returns for a digital gift card on unw
To make an exchange for a new item, different length RipSkirt, or different print, visit our returns portal here: https://returns.ripskirthawaii.com/#/. We also have this step-by-step informative video on processing exchanges. Check it out!. Contact
Our return window is 14 business days from the time you mail it back to the time we process the return. We will also email you once we have processed the return and the refund has been applied to the original card on the order. From there, it may t
Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and store credit can only be issued in our syst
If you have received a RipSkirt as a gift and you have found it is the wrong size, print, or fit, we can help you out!. *Our return policy is 60 days, as long as the items are unwashed, unworn, undamaged, non-final sale items, with tags attached and
Here are the first few things to troubleshoot when our returns portal says "order not found":. Also, check out our informative videos in the following hyperlinks on how to process returns and exchanges!. If you are still having issues with your retur
Not to worry! If you successfully completed your return/exchange you will have the option to select either the QR code or print label option on the return summary page when you are finished. Selecting the QR code will allow you to show your code on a
Discount codes are not valid for exchange orders. We recommend placing a separate order and applying the discount code in order to receive the promotion.
If you purchased a RipSkirt product from Amazon, we ask that you contact their customer service to make a return directly to Amazon.
**For orders shipped to APO/US Territories addresses: **. Return for a refund is the only option we have available at this time. We kindly ask customers to pay the return postage for APO address returns. Please reach out to us at support@ripskirthawa
As indicated at checkout before submitting international orders, orders shipped to Mexico, UK, the Netherlands, France or Germany cannot be returned or exchanged. Please refer to the International Shipping Help Center article for full details.