Returns and Exchanges
What is your return policy?
WHAT IS YOUR POLICY FOR RETURNS & EXCHANGES?. Returns will be accepted within 60 days of purchase for unwashed, unworn, undamaged, non-final sale items, with tags attached and in the original packaging. You can authorize a return in our returns porta
How do I exchange for a different item, length or print?
To make an exchange for a new item, different length RipSkirt, or different print/color item, visit our returns portal here. How it works:. *Be sure to verify the shipping carrier on your return confirmation email before dropping off — carriers are s
I'm having trouble with my return
It Says "Invalid" when I enter my information-. If our returns portal is displaying "invalid" for information you entered, try the following steps:. It Won’t Let Me Exchange for a New Length/Print/Color-. If you’re trying to exchange for a new length
How do I exchange my gift?
To Authorize your gift return or exchange, and receive a prepaid return shipping label, visit our gift return portal here. Our return policy is 60-days, as long as the items are unworn/unwashed/new with tags attached and in the original packaging. En
What is Checkout+?
Checkout+ is an optional coverage you can add at checkout. If you select it, you get unlimited free returns without paying the price of the return shipping label when you authorize a return for a refund. Exchanges and returns for store credit are alw
When can I expect my refund?
Your refund will be processed once your return arrives and is processed at our warehouse and once approved you'll receive an email notification of the refund. Please note, returns from outside the 48 contiguous states may take longer to process. From
Can I return multiple orders together in one package?
Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and store credit can only be issued in our syst
Can I add a discount code to an exchange order?
Discount codes are not valid for exchange orders. We recommend placing a separate order and applying the discount code in order to receive the promotion.
Can I return my Amazon order directly to Ripskirt Hawaii?
If you purchased a RipSkirt product from Amazon, please process your return directly through Amazon. Log in to your Amazon account and go to "Your Orders" to initiate the return. Orders purchased on Amazon are subject to Amazon's return policies and