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Order and Account Management

Can I cancel or edit my order?

Once an order is placed, we're unable to modify or cancel it. Our Fulfillment Center works quickly, processing and preparing orders for shipment right away. During online checkout, customers are advised to review their orders for accuracy, as no chan

How can I include a gift note or a gift receipt with my order?

Thank you for giving RipSkirt Hawaii products as a gift!. We don’t have gift notes at this time, but we do have a gift receipt option that you can email to the gift recipient to let them know a gift is coming from you!. Click on the link below to ent

I have an issue with my order

If there is an issue with your order, please reach out to us directly within 60 days of purchase and before sending any items back. For missing items: Share your order number, let us know which item(s) were missing, and provide a photo of the items y

International orders

Please read the information below to ensure you understand the terms and conditions of RipSkirt Hawaii's international orders. Shipping Region: We are currently testing international order fulfillment to the UK, France, Germany, and the Netherlands.

How do I unsubscribe from your direct mailer?

We value our customer’s privacy and respect the desires of current and prospective customers who choose not to receive direct mail communications. To guarantee that you won't receive any future mailings from us, please send an email to support@ripski

Where can I access my RipSkirt Hawaii account?

For first-time users who may have placed an order but haven't yet created an account, please [create your account here] by using the email address you entered when completing your order. If you've logged in before, simply [sign in here] with your ema