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Returns and Exchanges

What is your return policy?

This is for US orders, International orders are not eligible for return/exchange, please read our return policy here. For US orders, we offer free exchanges and free returns for a digital gift card on unwashed, unworn, undamaged, non-final sale items

How do I exchange for a different item, length, or print?

To make an exchange for a new item, different length RipSkirt, or different print/color, visit our returns portal here: https://returns.ripskirthawaii.com/#/. Important: The option to generate a QR code disappears on the same day your return is compl

When can I expect my refund?

Your refund will be processed once your return arrives and is processed at our warehouse and once approved you'll receive an email notification of the refund. Please note, returns from outside the 48 contiguous states may take longer to process. From

Can I return multiple orders together in one package?

Unfortunately, we cannot offer combined return shipping for multiple orders at this time. The shipping labels provided are created based on the weight of the items being returned. In addition, exchanges and store credit can only be issued in our syst

How do I exchange my gift?

If you have received a RipSkirt as a gift and you have found it is the wrong size, print, or fit, we can help you out!. *Our return policy is 60 days, as long as the items are unwashed, unworn, undamaged, non-final sale items, with tags attached and

I'm Having Trouble with My Return

It Says My Order Is Not Found-. If our returns portal is displaying "order not found," try the following steps:. It Won’t Let Me Exchange for a New Length/Print-. If you’re trying to exchange for a new length, print, or different item, you’ll need to

Can I add a discount code to an exchange order?

Discount codes are not valid for exchange orders. We recommend placing a separate order and applying the discount code in order to receive the promotion.

Can I return my Amazon order directly to Ripskirt Hawaii?

If you purchased a RipSkirt product from Amazon, please process your return directly through Amazon. Log in to your Amazon account and go to "Your Orders" to initiate the return. Orders purchased on Amazon are subject to Amazon's return policies and

How do I return my order shipped to an APO/US Territories address?

**For orders shipped to APO/US Territories addresses: **. Return for a refund is the only option we have available at this time. We kindly ask customers to pay the return postage for APO address returns. Please reach out to us at support@ripskirthawa

Can I return or exchange my international order?

As indicated at checkout before submitting international orders, orders shipped to the UK, the Netherlands, France or Germany cannot be returned or exchanged. Please refer to the International Shipping Help Center article for full details.